Is Express Scripts a good company to work for as a Pharmacy Operations Manager?

Pharmacy Operations Manager professionals working at Express Scripts have rated their employer with 3.0 out of 5 stars in 157 Glassdoor reviews. This is a lower than average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Pharmacy Operations Manager Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Pharmacy Operations Manager interview questions at Express Scripts .

Does Express Scripts pay Pharmacy Operations Manager employees well?

Pharmacy Operations Manager professionals rate their compensation and benefits at Express Scripts with 4.1 out of 5 stars based on 157 anonymously submitted employee reviews. This is 24.7% better than the company average rating for salary and benefits. Find out more about Pharmacy Operations Manager salaries at Express Scripts.

How happy are Pharmacy Operations Manager professionals working at Express Scripts?

38% of Pharmacy Operations Manager employees at Express Scripts would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Pharmacy Operations Manager professionals have also rated Express Scripts with a 3.7 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 414 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 258 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 172 reviews)); "Good pay, Flexibility to work from home" ((in 167 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 71 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 244 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 168 reviews)); "There was no training to speak of, everyone was just thrown to the wolves and expected to perform." ((in 77 reviews)); "Upper management does not care at all about employees!" ((in 68 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 60 reviews))

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Express Scripts

Acquired by The Cigna Group

Express Scripts Pharmacy Operations Manager reviews

3.0

38% would recommend to a friend

(157 total reviews)

Tim Wentworth

93% approve of CEO

70% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.7

Work/Life balance

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Pharmacy Operations Manager employees have rated Express Scripts with 3.0 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Pharmacy Operations Manager professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Pharmacy Operations Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

157 reviews

2.0

Aug 3, 2014

I'm not sure which company it is ESI or Accredo???

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

401k, PTO, day shift after a year if you're lucky, tuition reimbursement and sometimes great coworkers. And there's job stability if you keep quiet and stay 'under the radar'.

Cons

Management is deplorable. Supervisors are bred from former incompetent supervisors and their concern for micromanaging instead of quality training is why the Indy location is subpar. If you're not in the "Mommy Club" or a brown-noser, you're not chosen for 'special projects' that are a complete waste of company time. The team morale is non-existent, unless you want to do frivolous things such as pitch-ins and buy cake-pops. And the training consists of incompetent employees training other incompetents. Even supervisors aren't trained in the basic processes.

2.0

Jul 19, 2014

Process, Process, Process

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

You learn a lot, of course through your own ability. You may get training, but its mostly a hands on job. They offer benefits and tuition reimbursement.

Cons

Processes are terrible, and some just seem to be a waste of time. They expect workers to do more work and learn other processes with no additional pay. They expect more productivity out of workers with no incentive to do so, other than holding on to the position you have. The companies actions give employees the impression that they are expendable. I have seen lots of talent just leave, and they don't utilize the talent they have.

1.0

Jun 3, 2014

It's been horrible working here ever since express script took over medco.

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

The only thing good I can say is that they have not lowered our pay yet, and I think thats because the ESI that I work at is still covered by a union, at least until our contract expires. but on the other hand we will not get a raise either.

Cons

This is the cheapest co. I ever worked for they don't give us anything not even a christmas card no raises, working like slaves, no sitting unless your on break or lunch, no room for advancement, lots of favoritism. Can't wait to leave.

Viewing 130 - 132 of 157 Reviews

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Express Scripts Pharmacy Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I'm not sure which company it is ESI or Accredo???

Process, Process, Process

It's been horrible working here ever since express script took over medco.

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