Is Express Scripts a good company to work for as a Pharmacy Support?

Pharmacy Support professionals working at Express Scripts have rated their employer with 3.1 out of 5 stars in 174 Glassdoor reviews. This is an average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Pharmacy Support Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Pharmacy Support interview questions at Express Scripts .

Does Express Scripts pay Pharmacy Support employees well?

Pharmacy Support professionals rate their compensation and benefits at Express Scripts with 4.0 out of 5 stars based on 174 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about Pharmacy Support salaries at Express Scripts.

How happy are Pharmacy Support professionals working at Express Scripts?

42% of Pharmacy Support employees at Express Scripts would recommend their employer to a friend. This rating has decreased by 42% in the past 12 months. Pharmacy Support professionals have also rated Express Scripts with a 3.6 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 429 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 266 reviews)); "Management is very supportive not a micor management work place which is good when you work from home." ((in 177 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 169 reviews)); "Flexibility and great coworkers WFH" ((in 66 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 241 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 168 reviews)); "Upper management does not care at all about employees!" ((in 71 reviews)); "No training opportunities unless you are willing to do it on your own time and pay for it yourself." ((in 70 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 59 reviews))

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Express Scripts

Acquired by The Cigna Group

Express Scripts Pharmacy Support reviews

3.1

42% would recommend to a friend

(174 total reviews)

Tim Wentworth

94% approve of CEO

74% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.3

Diversity & inclusion

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

Pharmacy Support employees have rated Express Scripts with 3.1 out of 5 stars, based on 174 company reviews on Glassdoor. This indicates that most Pharmacy Support professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Pharmacy Support professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

174 reviews

2.0

Mar 13, 2013

I heard it could be better in headquarters...

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits! You usually have a set schedule and they have employee appreciation days.

Cons

There is a lot of favoritism and they control who performs "stretch." Turnover is a must because of all the politics here. People get fired and do not know the full reason why. When I quit people joked about how I lasted the 2 weeks and they did not fire me before it was up.

1.0

Feb 8, 2013

Express Scripts has taken over Medco and it's been horrible!

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

I still have a job.

Cons

I've seen a lot of good people lose their jobs over the merger. The only thing the company cares about are their shareholders and fattening there own wallets. After they took over our site our insurance got worse, everything is negative, we are not getting our raises, and everything is really negative. It's horrible, they want us to be robots.

1.0

Nov 29, 2012

Modern day sweat shop

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Pay put in place by Medco with backing of union,Medco union contract with raises,bonuses,and ample time off. Job was good before merger with esi.

Cons

Everything esi. HORRIBLE management by the esi team. Realigned shifts with no regard to people's family lives. No compassion. Unreachable goals set to push employees to complete 100+ Rxs an hr with less than 3 errors a week, 8-10 hrs a day 5 days a week extremely unhappy employees . Miserable work environment. Only reason to stay is its hard to find jobs in this economy, anti anxiety meds to get you thru work week . Would not recommend this place to my worst enemy.

Viewing 163 - 165 of 174 Reviews

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Express Scripts Pharmacy Support reviews

Ratings by category

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I heard it could be better in headquarters...

Express Scripts has taken over Medco and it's been horrible!

Modern day sweat shop

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