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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Prior Authorization Representative reviews

      2.6

      25% would recommend to a friend

      (46 total reviews)
      avatar

      Tim Wentworth

      99% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Prior Authorization Representative employees have rated Express Scripts with 2.6 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Prior Authorization Representative professionals have an average working experience there. Express Scripts is rated 24% below average by Prior Authorization Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      46 reviews
      1.0
      Oct 7, 2014

      prior auth rep, mason ohio

      Prior authorization
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits are good at least

      Cons

      Very racially divided. If you are not BLACK they will not give you the training.. They are very much welfare to work mother focused. Probably because of the tax breaks they receive for getting the welfare mothers off of welfare. The divide in my training class was as follows: 11 blacks to 5 white people- 4 people over 45 , the remaining under 30 and black. I am considering a eoe lawsuit against them.

      2.0
      Sep 28, 2014

      If you have any other choice, don't work here

      Prior authorization
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is a good introduction to phone based client services. They train you fairly well how to use the systems and interact with customers. Pay is decent for someone just coming into the job market.

      Cons

      Nobody in management or even supervisors are willing to listen to any ideas on how things could be run better. There is no life work balance, many people quit after our last shift bid (usually because they had younger kids and didn't want to stay till 9pm). You never know when your schedule is going to change or what it will be after the change, Office politics reins supreme here, everything is spread through the grapevine, both personal and business related topics. DO NOT JOIN THIS COMPANY AS A TEMP (this is what I did and they told us 90 days from the end of training would be when we were to be hired.... well that turned into 7 and half months).

      5.0
      Oct 8, 2012

      Prior Authorization Associate

      Prior authorization
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room to Grow, better building than PCA call center, nice people, great benefits

      Cons

      The only con is the schedule when you first start might not be ideal, but there are chances to change.

      Viewing 43 - 45 of 46 Reviews
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      Express Scripts reviewsExpress Scripts Prior Authorization Representative reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.