If you have any other choice, don't work here
Pros
This company is a good introduction to phone based client services. They train you fairly well how to use the systems and interact with customers. Pay is decent for someone just coming into the job market.
Cons
Nobody in management or even supervisors are willing to listen to any ideas on how things could be run better. There is no life work balance, many people quit after our last shift bid (usually because they had younger kids and didn't want to stay till 9pm). You never know when your schedule is going to change or what it will be after the change, Office politics reins supreme here, everything is spread through the grapevine, both personal and business related topics. DO NOT JOIN THIS COMPANY AS A TEMP (this is what I did and they told us 90 days from the end of training would be when we were to be hired.... well that turned into 7 and half months).
