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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jan 19, 2012
Recommend
CEO approval
Business Outlook

Pros

A performance leader with HQ in Saint Louis. Pays slightly better than most companies in Saint Louis. Respected by financial analyst for continued growth. Tough and relentless competitor. Given the economy, they offer a solid place to work for anyone that wants a couple of years compensation in exchange for a massive amount of work.

Cons

Lip service is paid frequently to the value of employees, but anyone that is not a VP or viewed as potential future VP is cannon fodder. All employees struggle to have any balance with family. You're valued for what you're doing now and have to earn your job every day, and can be arbitrarily fired to meet financial targets or forced ranking quota. I was hired by an exceptional VP, but discovered after she transferred that she was on of the rare really good department leaders. People pay lip service to core values but its common to see them keeping information to themselves to get into the elite 20% stretch performers that are rewarded heavily. If you're not targeted as a stretch performer or capable for another promotion they will run you into the ground until you quit or they claim you're below thresholds and fire you.

3.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Express Scripts offers a strong level of stability. Because it is PBM, the health insurance benefits are inexpensive and provide a lot of coverage. With several locations throughout the US and Canada, if you are looking to relocate, that is always an option and HR is very helpful with that. There are also many opportunities for advancement or to move laterally to another department.

Cons

You don't get a lot of holidays off, and PTO can be pretty difficult to come by. Also, they are very particular about metrics and do not seem concerned with work-life balance. They say they are, but really are not. Also, this company made billions and stands to earn more if the Medco merger is successful, but employees will not receive a bonus and I'm sure any pay increases will be minimal.

1.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

healthcare Benefits are fairly good

Cons

Management's major concern is for their own financial gain, not at all concerned for client and employees. poor customer service. Lack of health care industry need. New ideas/proven behaviors not at all excepted.

Viewing 3376 - 3378 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.