Pros
Health insurance coverage is comparable to most other offerings in corporate America. There is also access to stock purchase which can be good investment for the future.
Cons
Very demanding, they expect you to keep your head down, your mouth shut and want you to be working every minute you're on site. In the call center you have to log out of the phone using a code for personal(bathroom) breaks and lunch. You have a computerized time clock that is always non-functioning causing you to have to write your time down and keep track for yourself because if your punches are missing you have to fill in the blanks because the time clock only maintains one day of punches. Any missed time is automatically taken from your PTO whether it is made up or not if you don't specify that you're going to make it up. Which you may not know your punches are missing. So you could wind up losing PTO hours and still have over 80 hours that's paid at straight time. By the way not all supervisors calculate time this way, some wait to see if there is made up time before robbing your PTO. They openly show preferences toward "favorites" and openly treat "non-favorites" harshly and hostile. The prevailing attitude is you need to be glad you have a job!. You always feel that your job is in jeopardy. One supervisor has said repeatedly in open meetings."If you're complaining and don't like something then maybe this isn't the place for you!"
