employer cover photo
employer logo
employer logo

Express Scripts

Acquired by The Cigna Group

Is this your company?

Express Scripts reviews

3.1

48% would recommend to a friend

(663 total reviews)
avatar

Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

663 reviews

Reviews about "Career Development"

Return to all reviews
3.0
Nov 15, 2012

Overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great opportunities to learn new things. There are advancement opportunities if you do not mind working your way up very slowly.

Cons

Overworked, underpaid and most people are under-titled by at least one compared to any competitors so it makes it difficult to move to any role outside of the company without taking a step down.

3.0
Oct 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Had income coming in, had opportunity to earn more income.

Cons

They make most other call centers seem like a piece of cake. Back to back to back to back calls, especially during day shift and peek times. Strict scripts to go by. Almost every call is a bad call and most times you could tell it was Express Scripts fault. The company continued to raise standards that seemed almost unreachable. Not the job for parents who don't have a very good family plan in case your child gets sick. They can care less. I hear it has gotten better, but it is only from people within management. I would need to get on Valium to go back to that job again.

Viewing 649 - 651 of 663 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.