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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(757 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

757 reviews

Reviews about "Management"

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1.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

When my shift has ended and it's time for me to go home.

Cons

Managers,supervisors,and surprisingly co-workers have a tendency talk to you in a perfunctory manner. It's a cultural which based on meanness, and callousness. And, it's exceedingly rare to find people smiling let alone in good-mood. The lack of leadership skills in management is largely to blame for the despondent, yet stressful work environment. For example, when system is not functioning properly management has a devil-may-care attitude and advise us to do the best with what is operating at the time. Also, when speaking to the patient, brevity is key otherwise you'll be placed on a corrective action plan for talking too long.

1.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

could work from home. bonus was good if you worked yourself to death

Cons

after being purchased by express scripts this company became more sales driven and not so much customer service related. Micromanaged by supervisor that have very little experience. received 4 monitored calls at 100% with many awards and yet was fired for "below standard" work...this was due to being vocal about the new sales related work that was mandatory. management does not want to hear our opinion. worked there 7 years was fired by a sup who had 1.5 years total.

5.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Leave you alone in your own cubicle. Management is good. Can listen to music while working.

Cons

Can't think of any real cons

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