Decent Benefits, Stressful, hostile work environment.
Pros
Union Job at my site, because of this we are have a 90/10 insurance plan instead of ESI's default 70/30 plan. Started at 15$hour and make 19$/hour now after 5 years, again I'd thank the union as most ESI Sites start at 10 or 12.
Cons
This is a thankless job. The metric for keeping your job is your rate. Quality has no recorded metric, I've never heard of anyone here getting fired for quality. Back to rate - the only thing that matters is the rate number, did I mention you get credit for either processing the prescription or completely unclearing the whole thing? They call this Defer'ing work which again they dont track and can only be recognized when another employee sees your work and takes the time to Email their supervisor, which doesn't happen, because it slows their rate down. I actually liked the Job when it was Medco. We had quality meetings bi-monthly where we discussed issues, we had prepared meals a few times per year, our birthdays were recognized, our annual Hire date was recognized with a small party with treats, we had bonuses, we received a gift card for christmas, etc. All these things are gone. Did I mention we have a 3 year pay freeze?
