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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(922 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

922 reviews

Reviews about "Compensation"

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1.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice campus, centrally located, clean offices, work from home option.

Cons

Express Scripts likes to pull you in, suck all of your creativity out then toss you to the dogs. Highest turnover for a company I've ever worked for. Senior leadership has no idea what is going on beneath them nor do they care, it's all about numbers and HR marches to a whole different drum altogether. One of our leaders said in a management meeting they didn't care about their attrition since there is a line out the door of people "begging" to work here. It's great for Express Scripts, they can hire in 'green' workers and start them out on the lower end of the pay scale with little to no investment on their part. I always wondered why there were so few older account managers employed by ESI, now I know why... Conceit and greed at it's finest. You're encouraged to work as a team but then pitted against each other at evaluation time, even our directors can't figure out why this model is still in place but their feet are held to the fire just as ours. This is not a place to begin your career. I do the best I can to encourage the many talented people I come in contact with to look elsewhere, to a company who appreciates their talents, ideas, innovations and personalities. ESI leadership has already mentioned to us that this website (glassdoor.com) is completely bogus, inaccurate and biased when it was brought out in a management meeting. Unfortunately, leadership chooses to discard the thoughts and opinions of their own employees as if they didn't matter. If I was asked to discard the thoughts and opinions of my clients then I wouldn't have a job, how is this any different? Please don't buy into the hype that ESI is a great place to work because it's a Fortune 500 company and one of the largest employers in St. Louis, at the end of the day what does that really mean, does it really matter to you or your family?

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Express Scripts Response
11y
We are sorry to hear that your experience was unfavorable. We appreciate all of the feedback we receive – good and not so good. It makes us a better company. We regularly put employees’ ideas and opinions into action through our employee engagement survey. We survey employees to uncover roadblocks, gather opinions, and solicit their ideas about how we can improve the work environment. The feedback is immediately acted upon and new improvement processes are implemented throughout the year.
3.0
Aug 14, 2014

Not bad, very different culture than what I was use to at Medco.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great commute, great pay (previously from Medco).

Cons

Feel like St Louis staff has it out for you for making so much more money because we are from the east.

2.0
Aug 14, 2014

Don't do it right, do it right now!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus structure while company is performing. I had a work life balance, but that was a rarity in the company.

Cons

No clear vision or formula to get where you need to get as a department or company. Upper management was always trying to GUESS what their management wanted or needed. Their guessing would result in us having to respond with knee jerk reactions at the end of the year to act like THEY actually accomplished something for the year. They don't learn from past mistakes and continue to think if you do the same things you will get different results. Band-aids to fix the issues are rampant and they never go back to make the solution better. Have no clue in how to accurately define a problem or allow for enough time to develop a long term solution that is easy to support and maintain. Management is either a dictatorship, uninvolved or clueless.

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