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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Nov 10, 2014

A highly politicized adversarial culture

Recommend
CEO approval
Business Outlook

Pros

You have to potential to learn a lot. Things move fast so you get to see lots of issues and situations come up. It is an interesting industry so there is a lot to learn from that side as well. I would say the benefits and PTO is acceptable.

Cons

Every team works in silos. Everyone only wants to own their one area and have nothing to do with upstream or downstream processes. There have been so many director level and above firings in the last few years that no one wants to put their neck out. If there is an error, senior management may be looking for a scapegoat instead of trying to attempting to coach and retain talent. It is also an extremely meeting heavy culture, another sign of the bureaucracy. Most people will not pick up the phone and many get so overloaded with emails that the only way to reach them is out 30 minutes on the calendar. Most directors and above that I know have meetings booked solid, often double and triple booked, from 9-5. Compensation is below market, though many higher up in the company have massive paychecks. There is always the pressure to work more. My group is more lax than others but my unwillingness to regularly work more than 50 hours a week will probably be career limiting.

2.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

We did get bonuses last year, we will probably not get those again I like what I do each day. Work life balance is not a problem for me The facilities are newish and pretty

Cons

Management is a mess. No reviews, one on one meetings are constantly pushed back or cancelled outright, feedback is hard to come by. Lay-offs always seem right around the corner. Overall business model is sketchy and it seems like earnings are going to keep falling, but the executives will always get their money. The merger with Medco was a mistake. Employees are numbers to management; I've been referred to as a 'budget item" Use of forced ranking is dehumanizing

Viewing 25 - 27 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.