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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Nov 3, 2014

I'm thankful I'm employed...for now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I get a paycheck. I have benefits. I like most of the people I've worked with. Commute is good. Work from home sometimes is good.

Cons

Senior management has no sense of what the right thing to do is. How can a company grow 'organically' when they don't know what quality customer service is? They love creating layers and layers of red tape for the employees to wade through.

1.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a job. The health benefits for pharmacists are very good. This is a union site. All other benefits are average. No real perks.

Cons

Pay is average. There is no personal growth; instead there is a marked personal decline. Many employees have resorted to taking antidepressants just to make it through the day. Training is provided for new duties of the job, but not to improve the employees' overall skills. Cut-throat environment; job loss is a constant threat. Anyone who complains to upper management gets a target on their back. Pharmacists are forced to review prescriptions so fast, it is not safe for the patients. Most leave due to fear of harming the patients and because they are afraid they will lose their license due to a mistake. Very stressful, and at the same time very boring and sedentary work. Many carpal tunnel syndrome and neuralgia problems from sitting in the same chair all day long, with two 15 minute breaks and 30 minutes for lunch. Lots of eye problems and headaches from computer screens. No job satisfaction. Not a good idea unless you can't find anyplace else to work.

1.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Provides a paycheck and benefits

Cons

Worked for Medco for 5 years; ESI for 2 years, in two years I lost over $10,000 a year in bonuses; Lost working for a company which was customer service driven to one which is bottom line compulsive. Lost empowerment with performing my job with the dedication and integrity which is important to me to one who micromanages; stats are the rule of the day; not customer satisfaction. Went from an environment with opportunity and stability to chaos, discontent and toxic environment. Then they closed and laid off everyone at the Medco site which I was working.

Viewing 22 - 24 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.