employer cover photo
employer logo
employer logo

Express Scripts

Acquired by The Cigna Group

Is this your company?

Express Scripts Senior Manager reviews

2.7

55% would recommend to a friend

(65 total reviews)
avatar

Tim Wentworth

45% approve of CEO

45% positive business outlook

Senior Manager employees have rated Express Scripts with 2.7 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Senior Manager professionals have an average working experience there. Express Scripts is rated 21% below average by Senior Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

65 reviews
2.0
Apr 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Bonus system, competitive salary, growing company

Cons

Broken performance management structure, too much reliance on politics in choosing promotions, cold approach to its employees, pays lips service to work/life balance but treats its workers like cattle, unfriendly environment where people are always looking over their shoulders

3.0
Jan 28, 2013

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

1.0
Jan 23, 2013

Watch your back

Recommend
CEO approval
Business Outlook

Pros

The people I worked with one on one in projects are tremendous and really the only reason that getting up to work everyday mattered. Benefits are descent but nothing over the top

Cons

Without going into specifics, the company is very, very protective of its flanks and any bad information surfacing about it. They will fight it tooth and nail. Bringing the bad to your superiors is a dicey proposition at best that will see your keister on the street.

Viewing 58 - 60 of 65 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.