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Express Scripts

Acquired by The Cigna Group

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Express Scripts Senior Prior Authorization Representative reviews

2.6

25% would recommend to a friend

(48 total reviews)
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Tim Wentworth

99% approve of CEO

25% positive business outlook

Senior Prior Authorization Representative employees have rated Express Scripts with 2.6 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Senior Prior Authorization Representative professionals have an average working experience there. Express Scripts is rated 24% below average by Senior Prior Authorization Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

48 reviews
2.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The job is fairly simple and the location is neutral. Large organization, offers 401K and tuition reimbursment. Monthly bonuses

Cons

To move to a different position, its all about who you know and brown nosing. Prior auth department has daily changes, which causes employes to be prone to errors which effects evaluations and bonuses. Micro manage too much, feels like a prison at times.

1.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

the benefits are good at least

Cons

Very racially divided. If you are not BLACK they will not give you the training.. They are very much welfare to work mother focused. Probably because of the tax breaks they receive for getting the welfare mothers off of welfare. The divide in my training class was as follows: 11 blacks to 5 white people- 4 people over 45 , the remaining under 30 and black. I am considering a eoe lawsuit against them.

2.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

This company is a good introduction to phone based client services. They train you fairly well how to use the systems and interact with customers. Pay is decent for someone just coming into the job market.

Cons

Nobody in management or even supervisors are willing to listen to any ideas on how things could be run better. There is no life work balance, many people quit after our last shift bid (usually because they had younger kids and didn't want to stay till 9pm). You never know when your schedule is going to change or what it will be after the change, Office politics reins supreme here, everything is spread through the grapevine, both personal and business related topics. DO NOT JOIN THIS COMPANY AS A TEMP (this is what I did and they told us 90 days from the end of training would be when we were to be hired.... well that turned into 7 and half months).

Viewing 43 - 45 of 48 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.