Is Express Scripts a good company to work for?

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst , Intern and Senior Product Manager .

Does Express Scripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Express Scripts?

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 419 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 260 reviews)); "Work from home and good benefits" ((in 169 reviews)); "Great people in "the trenches" who are dedicated and want to "do the right thing."" ((in 165 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 67 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 240 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 166 reviews)); "Poor vision by senior leadership." ((in 82 reviews)); "No training opportunities unless you are willing to do it on your own time and pay for it yourself." ((in 76 reviews)); "Upper management does not care at all about employees!" ((in 70 reviews))

What are employees saying about Express Scripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

What are the top reviewed Express Scripts locations?

Saint Louis , Franklin Lakes , Tempe , Orlando , Bloomington , Whitestown , Dublin , Indianapolis , Tampa , Saint Marys , Memphis , Columbus , Las Vegas , Port Saint Lucie , Charlotte , Mason , Phoenix , Fort Worth , Albuquerque , Minneapolis , Fairfield , Lake Mary , Liberty Lake , Pueblo , Philadelphia , New York , Irving , Cincinnati , Byfield , Harrisburg

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Express Scripts

Acquired by The Cigna Group

Express Scripts reviews about "people"

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

436 reviews

4.0

Mar 29, 2022

Good place but slow

Senior advisor

Recommend

CEO approval

Business Outlook

Pros

Good people , their hearts and intentions in good place

Cons

Weak leadership, slow decision making

1.0

Nov 15, 2021

Scarcity Culture, Spend Time Politicking Instead of Building

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation Smart people, many of whom are also good people

Cons

Horrible us vs. them mindset where teams are threatened by other teams

5.0

Nov 15, 2021

Great Company

B a psychology

Recommend

CEO approval

Business Outlook

Pros

Meet people, great environment, nice equipment, and plenty of parking.

Cons

Point system before fire and the line to get into the job just before you start work.

3.0

Jan 19, 2022

It’s ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work from home

Cons

Recruiter was not clear about work schedule. When we were 3 days from finishing training, we picked our schedule from a paper that other people got to pick from as well. The further down you get picked, the worse the remaining schedules were.

2.0

Mar 16, 2022

Old wounds heal slowly

Business analyst

Recommend

CEO approval

Business Outlook

Pros

People I worked along side

Cons

The way management determines value of employees

2.0

Jan 12, 2022

a hot mess

Technical product analyst

Recommend

CEO approval

Business Outlook

Pros

Really kind people, no micro-managing, flexibility, great work/life balance

Cons

So much disorganization and I was working during the Cigna buy out so even more disorganization on top of that. i can't stress enough that no one knew what was going on.

5.0

Jan 31, 2022

Fast Paced Environment, High Achievers

Senior sales advisor

Recommend

CEO approval

Business Outlook

Pros

Strong Teams. Good people. Good work life balance. Overall positive experience with the company. I would recommend to work here - be sure to 'interview your proposed team' to determine a good fit.

Cons

Archaic processes. Company likes to promote external employees over internal employees. if you start below market, you will stay below market - be sure to know your worth.

3.0

Apr 5, 2022

A lot of great talent but leadership leaves a lot to be desired.

Lead analyst

Recommend

CEO approval

Business Outlook

Pros

Great people to work with Flexible working situation Work is never stale

Cons

Leadership out of touch with day to day employees Low compensation compared to competitors Limited opportunity for growth for a company of this size

4.0

Mar 2, 2022

ESI Program Manager

Program manager

Recommend

CEO approval

Business Outlook

Pros

Challenging, family first, opportunities to move within the organization, ability to stay work from home, training and schooling reimbursement, work with people all around the world, bonus and stock plans.

Cons

Insurance benefits not as great as expected working for pharmacy and insurance company, high stress environment.

4.0

Feb 24, 2022

Great company to work for, prior to merger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and passionate people

Cons

Post merger positive culture has proved challenging

Viewing 16 - 18 of 436 Reviews

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Express Scripts

Express Scripts reviews about "people"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place but slow

Scarcity Culture, Spend Time Politicking Instead of Building

Great Company

It’s ok

Old wounds heal slowly

a hot mess

Fast Paced Environment, High Achievers

A lot of great talent but leadership leaves a lot to be desired.

ESI Program Manager

Great company to work for, prior to merger

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