Express Scripts reviews about "upper management"

Upper management does not seem to have a individual and smaller client in mind Poor support structure and access to assistance when needed

*ESI does not want to pay lower-level people a competitive wage. *Those of us on the frontlines are treated with disrespect and condescension. *ESI seems to believe in having one person do the jobs of 5 people. *ESI wants "quality", but does not want to pay for quality. *Committees are formed to create bogus morale boosters; however, the activities are geared towards upper management! (Now, how does that make sense?)

This company touts a work/life balance. Untrue, there is absolutely no balance. It has returned to archaic business practices of abusing its best resources, people. The amount of time put in over and above 40 hours is staggering. When it comes to salary and overtime, you do the math, it is not encouraging. No support or leadership from upper management. Rush to get the projects done and deal with the fallout later. Just an apathetic environment. Churn and burn mentality.

You will be lucky to get a pay raise annually. The benefits are ok, but not stellar. My supervisor was wonderful which is why I lasted as long as I did. Upper management is the worst thing to happen to the company especially with ESI buying out Medco Legacy.

The company is so big don't expect to be noticed by management unless someone doesn't like you, then you will always find yourself in a predicament. My manager for 2 years was on my tail so much I got FMLA for stress because of her. When she finally was promoted and I got a new supervisor I was so used to the old way of things I would sneak and hide if I saw her coming while I was on break. I assume it was PTSD from when I was under the dragon lady. What was more unfortunate I think was the fact that there is no check and balance system. When I raised my concerns with HR that she was setting me up to get fired which she was, their response was to tell her what I said and I heard them tell her "You handle it." Needless to say she was not pleased with me after that. The only way I kept my job for the following year while I was still under her was FMLA, remaining stone faced, never spoke to ANYONE and just play dead most of the time. Thinking now how she treated me because I was intelligent and she was threatened by me; it makes me sad and I honestly want to cry about it because I was a great employee and no one above her would check her behavior and now she is upper management.

Upper management does not care at all about the employees. Everything is about numbers, to the point where it's detrimental to our customers. They want attainable numbers, but care nothing for sustainable numbers. If you have the audacity to speak your mind, even with data backing you up, they are willing to strip as many privileges away from you as they possibly can. Morale is terrible. I used to work for Medco, and the company was so much better to its employees, and in turn, to its patients. Middle management is in a turn over extravaganza, and everything is falling apart. And the company doesn't seem to care. It's still all numbers, and if we can't stay up to par, even when they throw barriers in our way to slow us down, then we're obviously just not good enough.

ESI more demanding and they watch your every move,must be able to account for every moment in idle time. Makes it more stressful, but also makes us accountable. If we do our jobs we don't have to worry about job security.Recognition program now in place makes it nearly impossible to earn enough reward perk points to even redeem your reward points to get anything worth the wait. Miss the wow program. Raise wasnt as good as last year even though I did better overall than past years. Upper management keeps changing things just as we get adapted to it.

No confidence in upper level management, very poor communication, management has not earned my respect. Accomplishment based solely on rate of order processing. Doesn't matter if you do a good job or a poor job, the faster you turn an order over (albeit correct or still having errors), as long as you can turn over orders quickly, you get brownie points. Pharmacists are not respected for their roles and abilities. I feel like I am being used rather than utilized.