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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews about "upper management"

32% positive business outlook

Reviews by job title

93 reviews
2.0
Mar 17, 2013

The Jury is still out

Recommend
CEO approval
Business Outlook

Pros

ESI management is very unqualified..MSH management will be called upon to make the big decisions..PTO time is generous.

Cons

Very long hours. There is no balance vs. company and home life. Too many egos in upper management to make it a cohesive environment.

2.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

It is close to my home. Very successful company financially. Incomparable health benefits (we are union employees). Friendly coworkers. Friendly lower management. Salary is ok when you consider the excellent health benefits.

Cons

Very difficult to sit in a chair for hours on end; causes neuropathy and other pain. Only two 15 minute breaks allowed to walk around and get your blood flowing again. Only 1/2 hour for lunch - not enough time to relax and rejuvenate. Upper management is very unfriendly. When ESI lost money acquiring Medco, they cut us to part time to pay for it while the managers kept full time hours. They don't appreciate their employees at all and continue to push for more and more efficiency to the point of being unsafe. Most employees are depressed and taking medication for it. Very low morale, but people stay because of the health benefits and unavailability of other decent employment. Very hard to get time off when you need it - they could care less.

3.0
Jan 28, 2013

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

Viewing 28 - 30 of 93 Reviews

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