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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.1

      81% would recommend to a friend

      (1,089 total reviews)
      avatar

      Joe Margolis

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

      Return to all reviews
      5.0
      Sep 22, 2023

      Amazing Company to work for and with!

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel like what I do day in and day out makes a difference. I am appreciated by the company and my supervisor daily. I feel valued and important to each of my customers and feel like what I can do for them makes a difference in their lives. All this while being supported. Working within my team feels more like family. We communicate with each other throughout the day to get support or just to chat. Pay with the ability to earn more with commission is very good. Great benefits, unable to find better out in the private sector. The company is constantly improving systems to better assist our customers and each of our locations. I LOVE my job! There is a lot of growth available for those who earn it!

      Cons

      Sometimes hard to get the schedule you want. Changes every 3 months. Not enough paid time off.

      5.0
      Sep 22, 2023

      BEST MOVE I'VE MADE!!

      Inbound sales call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay! Don't let base pay scare you. There are commissions, sales bonuses, prizes, and monthly attendance bonuses that add up to make yearly pay great! There is a culture of support for each team member, opportunities to grow and advance your career (even remotely), clarity of expectations, and excellent training. Management listens to employees! Surveys come out regulary and meetings are held to let employee voices be heard. Our requests are given consideration and often changes in policies, procedures, and even commission structure, are made! I love that employees have a real voice in how things are done!

      Cons

      Getting the perfect shift can be difficult but doable! If you excel at sales, you’ll have no problem here. I’ve gotten my first choice on most shift bids. If you take on extra roles like mentor or coach, you have even more assurance of a great schedule.

      5.0
      Sep 22, 2023

      My experience

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing trainer taught me so well, good benefits, fun activities, nice employees, love the work from home opportunity, love the team meetings and one on one's

      Cons

      pay could be a little more if we have the experience, shift bids are not welcome friendly,

      Viewing 343 - 345 of 1,089 Reviews
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