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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,399 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Closed on Sunday's. A few paid holidays (more than most storage facilities). Nobody over your shoulder 24/7.

Cons

Only 30 min. lunch. To have a Saturday off during peak season must use PTO day. Must be a salesman and with that said be prepared to lie to push higher insurance or more expensive lock. Deal with daily complaints of price increases. Clean outdoor units in the heat and or cold and if your DM can wipe any form of dirt from the wall, you fail. YOU will perform all maintenance with a few exceptions. You will have a cell phone (stays at store) so you can clean and perform maintenance all of your 8 hour shift until somebody calls but you better stop immediately and rush to the office to stop the clock because you only have 10 minutes to call them back! I felt so horrible taking advantage of trusting people looking for a place to store their property.

1.0
Aug 2, 2016

Dissapointed

Recommend
CEO approval
Business Outlook

Pros

I have been a long time employee and I tend to see these middle IT managers and directors move on after they hurt things.

Cons

There are other managers and directors that are the issue. Before some of them were at the company we were all doing much better.

Viewing 37 - 39 of 3,399 Reviews

Glassdoor has 3,449 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.