employer cover photo
employer logo
employer logo

Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
avatar

Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews
3.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Can be laid back at times, but not all the time. And if you are laid back you may have DM or store manager trying to find something for you to clean or replace. Off Sundays for sure but that’s it, and may have to work EVERY Saturday.

Cons

Pay is super low for all the work they expect. Depending on management, you can work every Saturday and work at 3/4 diff locations within the week. They expect you to follow the sales script to the LETTER, they even send secret ships who grade you based on wording. And you are suppose to stand up every time somebody walk into your store. Customers can be rude and try to leave trash everywhere and of course, you’re expecting to clean EVERYTHING… including bathrooms and people peeing/pooping across the property. Not to mention the daily calls you have to make. I can go on and on, but if you’re looking for a quick job, this can be it. If you’re looking for a career, this ain’t it

5.0
Mar 14, 2023

District Team Lead

Recommend
CEO approval
Business Outlook

Pros

Great Company to work for. Good pay, No Sundays, Corp team who values their employees.

Cons

No real downsides. Hours are good. Saturdays get busy but still out at a reasonable time, 5:30pm

5.0
Mar 14, 2023

Happy Employee

Recommend
CEO approval
Business Outlook

Pros

The best part about working for Extra Space Storage as a Store Manager is management has a lot of respect for their front-line employees and you work by yourself a good amount of time. The pay is respectable, and the benefits are excellent. Extra Space Storage hires a better quality of employees versus other storage companies so most of the employees are a joy to work with at the site. The company has a monthly incentive pay out and the Store Manager gets a larger portion of the money. Real incentive to become a Store Manager. The hours are not too early and not too late. (9:30 am - 6:00 pm M-F & 9:00 am - 5:30 pm on Sat.) My District Manager tries to work with personal schedules for days off within reason, but the business needs must come before personal preferences. I personally like having a day off during the week. Management supports your decisions when you are doing the right thing by the company and the customer. This is the best company I have ever worked for in my life and I have been employed with several large corporations, such as Bellsouth, Verizon Wireless, Bank of America, Wachovia Bank, LGE Community Credit Union, Chase Bank.

Cons

Health insurance deductibles are ridiculously high.

Viewing 496 - 498 of 1,089 Reviews

Glassdoor has 3,469 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.