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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
Mar 3, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

laid back, work/ life balance, flexible schedule, PTO, benefits, great team, and fair pay with room for growth

Cons

As site specific problems and needs arise that require construction/renovation or camera/security installs DM's/owners and corporate will prioritize their profit margin over getting the site what it needs to be successful in providing the tenants with a storage facility that is worth the price we charge. Also depending on your district you could end up being responsible for multiple stores due to shortage of staff and there is no added compensation for this.

4.0
Feb 27, 2023

It’s ok

Recommend
CEO approval
Business Outlook

Pros

Lots of down time. Cool co workers. Running my own store

Cons

Mandatory saturdays. Pay is low , rude customers. Auctions can be stressful dealing with jerk customers, depending on your location you will deal with crackheads and thefts.

1.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Can be a live on manager at a facility that has an apartment available (or made available as some District Managers will promise a place to someone, and fire people to open that spot for them)

Cons

Depending on what district manager you report to will probably decide how your job goes here. I was a live on manager. I had a seizure for the first time in my life at this apartment(lasted 9 minutes, had some brain damage). We found black mold on the property, in the vents, the ceiling tiles were covered with it, even some of the units that people stored their items in, had mold inside (that ruined their items). Had a quote to clean the mold. Didn't get approved because they wanted other work to be done first. The vendors that Extra Space had for the other work, would never answer or respond. So it was never done. 4 months after my seizure, I was fired. Because I couldn't drive, and my assistant manager had forgotten the deposit in the back, and it was forgotten until I was asked where it was. (My wife had also worked for Extra Space, as a DTL. She had been moved every year , being promised promotions(which she received until this last move). After our district manager started fast tracking other people and telling my wife she wouldn't be getting a promotion for quite a while, she left. Another reason I believe I was targeted to be removed/fired).

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