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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,090 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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1.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Can be a live on manager at a facility that has an apartment available (or made available as some District Managers will promise a place to someone, and fire people to open that spot for them)

Cons

Depending on what district manager you report to will probably decide how your job goes here. I was a live on manager. I had a seizure for the first time in my life at this apartment(lasted 9 minutes, had some brain damage). We found black mold on the property, in the vents, the ceiling tiles were covered with it, even some of the units that people stored their items in, had mold inside (that ruined their items). Had a quote to clean the mold. Didn't get approved because they wanted other work to be done first. The vendors that Extra Space had for the other work, would never answer or respond. So it was never done. 4 months after my seizure, I was fired. Because I couldn't drive, and my assistant manager had forgotten the deposit in the back, and it was forgotten until I was asked where it was. (My wife had also worked for Extra Space, as a DTL. She had been moved every year , being promised promotions(which she received until this last move). After our district manager started fast tracking other people and telling my wife she wouldn't be getting a promotion for quite a while, she left. Another reason I believe I was targeted to be removed/fired).

2.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Very low key job. Easy to get stuff done and multi-task. Exceptional hours and benefits. The company has great values and rewards results.

Cons

The number one value of the company is integrity and the company completely ignores those with upstanding morals who are honest in their employment. Employees who lie and fake their numbers tend to be promoted over those who actually live the companies core values. The job can be extremely boring depending on the time of year and how busy your store is. We are encouraged to be dishonest with our tenants about rate increases and insurance coverage and are rewarded for it with higher bonuses.

2.0
Feb 16, 2023

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

No by positives in my opinion

Cons

They do not care about their employees and pay low with no commission for anyone other than managers. Work our butt off and get nothing

Viewing 511 - 513 of 1,090 Reviews

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