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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(1,089 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Reviews by job title

1K reviews

Reviews about "Compensation"

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4.0
May 12, 2022

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Corporate Leadership- it feels like the top brass understand that the frontline employees are valuable, and are the face of the company. Compensation - Very good compensation for the positions in my opinion, I have never once said " They don't pay me enough to do that" Work/life balance - Very good, no nights , every Sunday off. I would prefer to have 2 days off per week in a row, but am appreciative of having every other Monday off as my husband is a truck driver on the road for 2 weeks at a time. I would never get to see him otherwise so I am very grateful.

Cons

Pretty much the same as with any company - Lower level leadership is a popularity contest and very much like junior high. If you are your Dm's favorite you can do/say anything regardless of actual facts and or truth to the matter. Trying to address performance issues is not worth the effort and stress if you are not part of "the in crowd". It is much easier to keep your mouth shut and just redo the work of others. Love my JOB, but there is no communication at the local level, attendance is not monitored nor addressed, advancement opportunities are great - again, if you are part of " The in crowd".

5.0
May 11, 2022

Very fun

Recommend
CEO approval
Business Outlook

Pros

It's a lot of fun driving around on the gold cart, depending on the location sometimes you'll be on the cart most of the day just cleaning the property. Hearing about peoples lives and why they're storing with us is interesting, and it's also fun putting units up for auction. You get every Sunday off because the store is closed which is very cool, and days you need to call in you only have to give a 2 hour notice which is nice. You don't constantly have people in your face with problems, most problems can be answered over the phone and people prefer to call. You get compensated for driving extra miles daily like going to the bank or another store. They offer benefits and 401k after just three months. They're a very inclusive company and set up teams groups for all minorities so that you never feel alone, you can choose to join into those groups or not at all.

Cons

You have to be out on the property on very hot days- You have to clean units by hand the day that they move out, so if it's 100 degrees outside or if it's windy it gets pretty intense. You don't really know when your second day off will be week to week. Sometimes you work alone and you get a little swamped with all the things you need to do in a singular day. It's hard to explain to some people why their rate goes up and/or the amount of the increase, some people get hostile because it's their money. There are also tenants that go into auction almost every time they pay current and they're usually very hostile people too because they don't want to be called about their delinquency because it's a regular thing for them and they don't want calls every week.

5.0
May 11, 2022

I love this place!

Recommend
CEO approval
Business Outlook

Pros

Great team mates Caring CEO Great Benefits Decent pay

Cons

Not a lot of vendors to work with

Viewing 601 - 603 of 1,089 Reviews

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