Required to openly lie to potential customers about renters insurance by stating it's required/mandatory. But if the customer is walking out we have them sign a insurance rejection form. So it's not really required. Makes the employee look like an idiot!
Constant rate changes that make customers mad. Corp is not interested in a long term, renter, relationship. Get them in, raise their rate, if they stay okay, if not get them out and get another sucker in.
They're going to run out of local customers sooner or later if they keep thinking along these lines.
Corp. requires lease to be presented under 3 minutes, and it IS timed, making the employee look stupid as we're not able to really tell all that is involved in that time period.
Dealing with irate customers due to Corporate changes on the local level that Corp. does not let it's employees, on the local level, know about beforehand.
Performing weekly and monthly reports that nobody ever really shows you how to do.
I didn't sign up to be an Analyst or a CPA.
Most local level employees are out for themselves and could care less about you so there's lots of backstabbing.
District Managers that would rather sit and work from home than visit your store. They also love to micro-manage.
Promotions above the local level are few and far. Corp. hired a new DM into our district who had never even worked in the industry ...yet we're supposed to let this person tell us what to do when we've been doing the job longer??
Most all maintenance (painting, door repairs, roof repairs, etc...) is done by the employee. They're so tight they can't even hire a district-wide maintenance worker.
The company is publicly traded, so they care more about profits for the shareholders than they do about customers.
