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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,406 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Apr 22, 2023
Recommend
CEO approval
Business Outlook

Pros

• Since starting at ESS, I have learned: That I am the one in control of my future with this company - if I want something, I have to ask for it, earn it and keep it! • I enjoy working at ESS because: I feel valued by my immediate supervisor; I feel heard having been given an ability to submit feedback to various departments within the company; I feel appreciated by the thank you's I receive from my team. • A day in the life of an ESS employee includes: Helping people (customers); managing a storage facility; learn new things; have fun with co-workers; feel accomplished at the end of the day. • At work, I am looking forward to: Helping people be the best them and have the best day! • ESS makes my work life easier by: Giving me an easy way to communicate. • I am proud to work at ESS because: We are innovative and trying to keep adaptable to what our customers and employees need - to simply be the best we can be.

Cons

• For the fairly complex and hard work we do, I feel the pay should be higher. • Training could be better. There are so many policies, best practices, procedures and processes that we are expected to follow and adhere to. It can be a lot. Providing more thorough and on-going training would allow consistency across the nation, rather than only within a single district or team.

1.0
Jul 30, 2020

10yrs and LEAVING!!

Recommend
CEO approval
Business Outlook

Pros

Regular Schedule, perfect for someone who needs a job

Cons

Titled as Management: when did cleaning restrooms, mopping, cleaning anything, customer going down hill fast-- Covid has limited staffing, But rate increases, & screaming customers makes every day stressful.

1.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

None, unless you like being forced to come in and work during a pandemic around people.

Cons

CEO said that ESS will be business as usual during COVID-19 pandemic and stores will only close if government mandates it. While salaried managers and office employees get to work from home, those in the field will be cleaning more and expected to show up and potentially be exposed to an extremely contagious virus. They have the gall to say they care about employees yet don't want to help them and their communities with community spread by shutting down for at least a couple of weeks. Unbelievable.

Viewing 112 - 114 of 3,406 Reviews

Glassdoor has 3,456 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.