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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 27, 2023

Culture decline

Recommend
CEO approval
Business Outlook

Pros

Stable company that typically doesn't have large layoffs

Cons

The company culture has really moved from people focused to all about the numbers. If you like corporate politics, smooth talkers, and people that hide behind the latest business book trends to move their agenda this is the place for you.

3.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Good caring team members, always willing to help when needed. No work on Sundays. Same work Days. OT opportunities. Reimbursements for gas.

Cons

Listen, when I started this job I was excited, ready to do whatever to be the best. Training: Training could of defiantly been better, after months of working on my own. I am starting to learn there was A LOT, I missed out on, almost seems like being at a disadvantage. When problems arise there is a finger in your face, asking you why you didn't do this correctly. When realistically it came from not being taught correctly the first time or at all. It makes your job 100 times harder when you have to learn something on the spot. It's not fair for someone to feel like they are failing, when they don't know. Work expectations: I don't even know where to start with this one. You are literally, a maintenance man, janitor, a sales man, security, and a office representative. The workload for this job depending where your store is at in terms of progress. Is super unrealistic especially if you are the only person working the site. I have went home with massive headaches, stressing over the expectations of this job that had been put on me at the time. Even curranty there is always a massive "bag" of work, goals, kpi, auctions, google reviews, ect. Hanging over your head, you would like to be able to choose which project or situation seems more dire. But in reality it all needs to be accomplished at once. Or in a very short period of time. Pay: Pay needs to be matching the amount of work that is being put on an employee. Not getting paid enough to do massive amounts of work is frustrating in itself. Promises: Promises coming from management need to be handled more professionally, especially when it effects your life outside of work. Or your bills/money. This is a company that's defiantly not lacking in recourses. It's not fair to give hope on a situation that always seems to be getting put off. Currently I still would like to give things a chance, but I am a human with needs and a life outside of my job. If not I have to take care of myself and my mental health. People are not machines, times are hard in our world right now.

3.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The Store hours are nice.

Cons

Does not pay enough for the amount of responsibilities you have. They had the audacity to brag about the fact that they made more money during the pandemic than ever and employees at most got a 75 cent to $1 raise. Mind you we had to psychically report for work during the pandemic the sites only closed for 2 days. Not to mention you always have to travel to other locations no matter what unless your not a team player. EVEN if your the store manager which we were always told the store manager needs to be at the their home site. I did that for 3 months during the pandemic. I ended up leaving due to my laughable hourly wage of 17 dollars and hour as a MANAGER and was told they don't do competitive pay. They rather lose you than pay you more.

Viewing 262 - 264 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.