Is Extra Space Storage a good company to work for?

Extra Space Storage has an overall rating of 4.2 out of 5, based on over 3,460 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Extra Space Storage to a friend and 76% have a positive outlook for the business. The best reviews about Extra Space Storage have been left by employees working as Store Manager and District Team Lead , District Manager and Division Learning Manager .

Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (714) , Assistant Manager (564) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 314 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 224 reviews)); "Great benefits and Really cares about your opinion." ((in 199 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 138 reviews)); "Management is great and always there to help." ((in 90 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 47 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 26 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Salt Lake City , Cottonwood Heights , Dallas , Atlanta , Chicago , Los Angeles , Houston , Orlando , New York , Charlotte , Miami , Tampa , Midvale , Las Vegas , Austin , Albuquerque , San Antonio , Indianapolis , Philadelphia , Phoenix , Memphis , Baltimore , Oklahoma City , Boston , Fort Worth , Saint Louis , San Francisco , Jacksonville , South Jordan , Denver

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,410 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Sep 19, 2019

Wouldn't Recommend- Unless you're in IT

Analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits Location Fantastic IT department Still Growing

Cons

Work Life Balance support is non existent except for a select few. Some are allowed to miss a bunch of work (outside of FMLA), others are reprimanded/fired for far less. Lacking interest in personal growth and support from management. Disconnect with what HR promises vs what is actually provided via management. Disconnected internal departments.

1.0

Sep 18, 2019

Terrible

Store manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance Sundays off (sometimes)

Cons

Favoritism - some are preferred over others and promoted over others Multiple bosses - you have one dm who is supposed to be your direct supervisor but 3 other in the leadership role that are constantly changing your schedule, your job location so who should we answer too? Constant change in job location - Constant change in scheduling..... which means they could determine to change my job location without so much as a blink of an eye. Gossip - a few coworkers that live to gossip about everyone and anyone. Spread rumors and lies and management looks the other way. No loyalty to long term employees. Various people let go for various reasons ranging from attendance to metrics (exactly what those favorites are also guilty of but that get swept under the rug)

1.0

Aug 28, 2019

Manage all aspects of facility limited help. Draining. They do not value you as a worker. Poor pay for job expectations.

Facilities manager

Recommend

CEO approval

Business Outlook

Pros

Freedom but numerous audits to follow up on freedom

Cons

10 google reviews a month. Expected to Manage all aspects of sales...customer service....janitorial cleaning..facility management in old lead and asbestos filled building while hanging out with cockroaches and bed bugs.

Viewing 280 - 282 of 3,410 Reviews

Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission