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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Honestly the best job I've ever held. Work/Life balance is outstanding. All you do is rent storage units to people, clean and keep up with maintenance around the property and other general tasks expected at most retail-esque jobs. You also could live on-site where the rent and utilities are free.

Cons

You are a salesperson first and foremost. You will have to sell insurance to folks on every rental you do and try to get them to leave Google Reviews in the office. If this is not your thing, I'd look elsewhere. Depending on where you work, you could have to move to another store and possibly move apartments if you live on-site. You really don't have a say in the matter either. Like most corporate places, you could do really well at this job and never really get anything out of it. People have been passed over for promotions many times regardless of how good their sales numbers are or their customer service skills. It's really all about who upper management likes best is how you move up in this company.

3.0
Aug 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Work Culture is great and it is a nice place to work for....

Cons

Poor pay. Store Manager starts around $15 to $16 per hour. Imagine yourself working for a facility with another employee were there is more than 600-1000 units. You clean units, facility,bathrooms, do auctions process, call customers for rentals, late payments. Do cash handling, call vendors and much more... If you work with an assistant that you consider is not good, you could only tell your DM. *Remember the DM's are not with the co workers everyday.* Most of the time they will say give them a break... Commissions are base on rentals in which depends on the location. If you get 100 rentals, managers gets round $400 of commissions for that month. This is a rare thing to get 100 rentals. The funny thing is that in the storage industry, this company pays more than the rest....

5.0
Jul 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture is great. Everyone wants to do the right thing and improve. Communication is open and transparent.

Cons

Overall not much to complain about. Benefits are average, would be nice to have more vacation or an accelerated path to earn more.

Viewing 283 - 285 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.