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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is 21% above average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jul 26, 2019

Employment opinion

Recommend
CEO approval
Business Outlook

Pros

Stability, customer interaction and hours of operation.

Cons

Finding reliable employees that are willing to do all job duties and carry their own weight. The staff that we hire for handyman work is always the lowest bid and 9 times out of 10 the work is mediocre at best. Not enough employees in our area but we just recently hired two new employees so hopefully it will get better. The Store Managers should get paid higher wages considering all of the physical work that is weighed on our shoulders. I cant even get someone to pick up large items by my dumpster so I end up doing it myself taking it to the dump, saving the company money and keeping my property looking nice. I'm not getting paid bulk item removal fee to do so. It's a lot of work and we just aren't recognized for being the brain and body of each store. Maybe if the DM's or higher up employees actually were Store managers they would understand better as to what all we go through on a daily basis.

3.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people -Great building - Great CEO (Margolis) - Good Benefits- Good pay

Cons

They tend to assume if you are great at one job, you will do great in a new position that is not connected to the current job you have. This leads to a pool of directors and middle management who lack the skills and training accomplish their goals. It can cause undue stress and unclear objectives. The 5 values that claim to stand by are not the actual values of the company.

3.0
May 8, 2019

Okay

Recommend
CEO approval
Business Outlook

Pros

It's nice and comfortable for the most part. Goals are attatainable. Expectations are usually realistic.

Cons

Doesn't matter how hard you work it doesn't make a difference. You can be the top contributer in your area for a goal and they treat you like you always fail at it.

Viewing 286 - 288 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.