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EyeCare Partners

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EyeCare Partners reviews

2.6

29% would recommend to a friend

(323 total reviews)
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Chris Throckmorton

25% approve of CEO

24% positive business outlook

EyeCare Partners has an employee rating of 2.6 out of 5 stars, based on 323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The EyeCare Partners employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

323 reviews
2.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Corporate backing gives us more access to better resources like updating our technician equipment, a large IT department, better salary and compensation benefits than private practices can offer.

Cons

So many cons. They are growing way faster than they are equipped to, gobbling up new practices before they have even fully integrated other practices that have been purchased. They're inefficient in everything they do. Equipment breaks and you need it replaced? You're waiting at least 4-5 months if not longer for repair/replacement. Have a role that needs to be filled? Hiring and recruiting, though one of the faster systems at ECP, still can take months to get interviews scheduled and often the job descriptions don't match the need. Is your clinic growing with need to add a new role/position? Good luck. Either they make you wait until budget season to consider the addition or you propose a business plan. Either process, you will be waiting many many months. ECP seems to have absolutely no trust for clinic level leadership because they insist that approvals for absolutely everything go through about 20 channels at corporate before any answer is given, IF you get an answer at all. The list of inneficiencies goes on and on. There is a massive disconnect between the corporate and the clinic levels. They put immense pressure on clinic level leadership without empowering them to make decisions.

1.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

I don't have any pros

Cons

-Your sick time is not separate from your PTO -The health insurance is ungodly expensive (I was working 2 jobs to literally cover the health insurance costs through this company) -Very little room for growth and promotions -High levels of favoritism -Majority of leadership comes off as racist (Majority of people of color never stayed more than a couple of months the entire time I was here.) There is a reason they have so many job openings, because the company does not take care of its people. It's a high turn over rate in that department. Husband worked in call center and quit after a month due to its working conditions as well.

1.0
Apr 26, 2024

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being a large corporation, there are many opportunities that a smaller office may not have. HOWEVER, these opportunities are typically created with a specific person in mind and are generally not posted to receive applications.

Cons

EyeCare Partners continues to purchase smaller offices as an "investment" but cannot handle the offices they have now, which tend to be chaotic and mismanaged. The people who occupy leadership positions (managers and exec-levels) are put there because another senior-level employee took a liking to them, regardless of merit. When the office that I originally started at was purchased by what was CVP (then purchased by ECP), all employees including doctors were told that no changes would be made. Being logical people, we knew this could not be the truth and we were right. Employee appreciation is nonexistent. The patient care that smaller offices are able to maintain flew out the window. Numbers are pushed without consideration of the issues that inevitably stem from them. Employees are sometimes encouraged to discuss what is bothering them with management. However, when an employee speaks up, nothing happens and the issue is not addressed. At times the employee has been, for lack of a better term, "black-balled" for raising attention to an issue. If you look at higher-level employee records, you will see that many are not qualified for the position that they hold. Many have no experience in ophthalmology, optometry, healthcare, or business management. They just know how to "get in with the right people". It’s unfortunate because they have taken so many privately-owned, smaller offices that offered phenomenal patient care and empathy and turned them into corporate offices with high turn-around rates and abysmal patient care. ECP was created to be purchased by investment firms every 3-5 years. Nothing will remain stable, not that stability is a strong suit there anyway. I highly advise you to look elsewhere for employment.

Viewing 28 - 30 of 323 Reviews

Glassdoor has 343 EyeCare Partners reviews submitted anonymously by EyeCare Partners employees. Read employee reviews and ratings on Glassdoor to decide if EyeCare Partners is right for you.