FM Client Processing Associate reviews

3.6

58% would recommend to a friend

(18 total reviews)
avatar

Malcolm C. Roberts

81% approve of CEO

97% positive business outlook

Client Processing Associate employees have rated FM with 3.6 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Client Processing Associate professionals have a good working experience there. FM is rated in line with the average (within 1 standard deviation) by Client Processing Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

18 reviews
4.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent work ethic as a company, leader of industry and great environment Able to build a great relationship with clients

Cons

Lack competitive salary for high stress level work Can be viewed as a transactional type position The best candidate doesn't always receive the position Work politics

4.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people to work with laid back staff, very helpful, great benefits like 401K, retirement package, medical insurance, dental, eye

Cons

Very less chances of moving up within the organization. Salary is paid less then average market salaries.

3.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, good pay scale, good office infrastructure. For staff working in the field, such as field engineers, account engineers, and account managers, significant training, on-the-job support, and mentorship is provided. Ongoing in-depth training is also offered for a number of other managerial positions. Good investment by the company in health-related initiatives.

Cons

Much of the training the company provides is focused only on field engineers and managers. Support staff, such as administrative professionals, are continually reminded by via exclusion from corporate events and the attitudes of management that they are not valued team members. In my experience as an administrative professional, the training I received was inadequate to non-existent for most of my time with the company. Also, as a company-wide policy FM Global does not allow managers to provide personal references to employees, as this is considered a liability issue. While colleagues are not barred from offering personal references, management will only confirm your standing with the company at the time of departure, your years of service, and salary (with your permission). Communication within the company and within certain departments can sometimes be ineffective. Critical information is sometimes not well understood by staff to whom it is most crucial. Wide-reaching changes to procedures are at times not well-communicated to some departments.

Viewing 13 - 15 of 18 Reviews

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