Pros
At the risk of sounding like a disgruntled employee, serving the church is really the only pro (outside a few employee relationships).
Cons
Too many to count. In the grand scheme of employment, I have not been at Faithlife terribly long and I have witnessed what seemed like a once good company on its last leg, cut that last leg out from under itself. The company took on Private Equity a few years ago, which does not have to be a negative. However, when the CEO/Founder started to pull out of the company, the culture diminished fast and Faithlife went the way of almost ever other Church Tech company, viewing themselves as a software company that made their money off of the church. Upon hiring a new VP, Sales/Services tanked culture wise. I cannot count the things that this individual has said that are unacceptable for leadership, but here are a few: “Because we are sunsetting these products there is not a seat on the bus for you.” - An employee in this meeting had to ask if what he was saying meant we were loosing our jobs and this was how the VP responded “He is radioactive and untrustworthy” - The VP said this about another employee and it hindered him from being able to find another position in company to keep from losing his job “We don’t give cost of living raises. We do annual merit raises. And if you’re unhappy with your merit raise, you can leave.” - This was said in an All Hands meeting to which other executives had to jump in and do damage control. Some employees got cut immediately when they announced the sunset of their church products (to focus more on Logos) and others have been offered a 10k severance to stay and support the products until the end of life. However, that has put the burden of “breaking up” with Faithlife’s clients on the frontline staff that are also losing their job. Imagine communicating with a frustrated pastor who is losing tech that Faithlife has made essential to his ministry while trying to maintain professional knowing that it’s not your fault and you are just as much or more effected by this news. I left a job where I had been recently promoted because of the promise for upward growth at Faithlife. I received a single opportunity for “growth” (interim position) in an impossible situation over a department that I realized I wouldn’t be interested in leading if I would have been hypothetically offered the role. This ultimately got me black balled. I got switched from salary to hourly, unlimited PTO got slashed to acquired time off, and did not received a merit raise based on the prior years success at meeting all goals set. Most of Faithlife’s great employees have long left, a few are still around waiting for severance or trying to navigate this new dying company culture.
