FastSigns Customer Service (CSR) reviews

2.8

5% would recommend to a friend

(43 total reviews)

Gary Salomon

1% approve of CEO

6% positive business outlook

Customer Service (CSR) employees have rated FastSigns with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. FastSigns is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

43 reviews
5.0
Jan 25, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great management and trusting employees. Great training and a lot of tools to help you succeed.

Cons

Customers could be a little indecisive, but you are there to help them find the best solutions. Production has it pretty tough when the resources are not functioning properly.

4.0
Aug 5, 2015

CSR

Recommend
CEO approval
Business Outlook

Pros

Its easy and laid back

Cons

like any job, the customers are never happy.

2.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Each franchise is independently owned, so each store is like a small business. You get to work directly with different departments and the owners work alongside you. I've gotten to interact with several important clients and businesses on a daily basis. There are many opportunities to take initiative. Most if not all stores are closed weekends and nights, so you can leave your work at work, so to speak. Each franchise is run very differently, so your local franchise may vary.

Cons

As a small business, you have no HR department, so if you don't like your management team you are out of luck. No real room for growth unless you want to go into management.

Viewing 37 - 39 of 43 Reviews

Glassdoor has 679 FastSigns reviews submitted anonymously by FastSigns employees. Read employee reviews and ratings on Glassdoor to decide if FastSigns is right for you.