Is FastSigns a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at FastSigns have rated their employer with 2.8 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of FastSigns employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at FastSigns now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at FastSigns .

Does FastSigns pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at FastSigns with 2.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at FastSigns.

What are the top reviewed jobs at FastSigns?

Graphic Designer (137) , Visual Communications Specialist (27) , Customer Service Representative (22) , Production (22) , Outside Sales Representative (18) , Sales (16) , Account Manager (15) , Installer (11) , Production Manager (11) , Production Specialist (11) , Sales Representative (11) , Senior Graphic Designer (9) , Inside Sales Representative (7) , Production Worker (7) , Project Manager (7)

What are the pros of working at FastSigns according to real employee reviews?

"Great for people right out of school trying to gain experience in their chosen field." ((in 39 reviews)); "Good work environment" ((in 19 reviews)); "Industry to meet lots of new people, friendly staff, very small company, I can bring my kids to work if needed." ((in 11 reviews)); "Great team to work with and are eager to hear your suggestions." ((in 10 reviews)); "Learned a lot about the business and helped a lot of people." ((in 9 reviews))

What are the cons of working at FastSigns according to real employee reviews?

"Low pay and some of the owners can be shady." ((in 47 reviews)); "No benefits and insurance." ((in 41 reviews)); "This is a family owned business so there is no room for advancement and no raises" ((in 12 reviews)); "No training, was told there would be a monthly commission after 3 months, worked there for 10 and could never get a straight answer out of my boss about commission." ((in 10 reviews)); "Poor communication" ((in 9 reviews))

Skip to content Skip to footer

Notifications

FastSigns

Part of Propelled Brands

FastSigns Customer Service (CSR) reviews

2.8

5% would recommend to a friend

(43 total reviews)

Gary Salomon

1% approve of CEO

6% positive business outlook

Ratings by category

2.4

Work/Life balance

2.2

Compensation and benefits

2.1

Diversity & inclusion

1.9

Culture & values

1.6

Senior management

1.5

Career opportunities

Customer Service (CSR) employees have rated FastSigns with 2.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. FastSigns is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

4.0

Oct 1, 2014

Fast-paced, interesting work.

Account manager

Recommend

CEO approval

Business Outlook

Pros

This is a busy shop and it's fun to make signs. There's almost never a dull moment.

Cons

Sometimes the volume of orders taxes the abilities of the crew to keep up. It's a pretty good system until it's put under stress.

1.0

Jun 21, 2014

Money comes before everything

Account manager

Recommend

CEO approval

Business Outlook

Pros

The customer base is fantastic

Cons

The owner cares more about padding his pocket than providing a quality product or respecting his employees. He called an employee a "clocksucker" because he thought she was taking to long on a project. This employee was a great worker that always stayed busy.

1.0

Nov 18, 2013

Worst boss I ever had

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Everyday is different, you get to make really unique signs and help your community businesses gain more attention.

Cons

No respect, hostile work environment, unhappy people, poor communication, boss throws temper tantrums. Threats of being fired were a common occurrence, threats of pay being deducted for mistakes from miscommunication in orders. This shop is run by fear and talented employees get treated like idiots on a daily basis.

Viewing 40 - 42 of 43 Reviews

Top companies for "Compensation and Benefits" near you

Johnson/Anderson and Associates

4.0★Compensation & Benefits

RG Engineering

3.9★Compensation & Benefits

Sign Zone

5.0★Compensation & Benefits

Jobs at FastSigns

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

FastSigns reviews FAQs

FastSigns reviews FastSigns Customer Service (CSR) reviews

FastSigns

FastSigns Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast-paced, interesting work.

Money comes before everything

Worst boss I ever had

Top companies for "Compensation and Benefits" near you

Jobs at FastSigns

FastSigns reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

FastSigns reviews FAQs

Jobs at FastSigns