Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

There is a lot to be said for working for an industry leader. Ferguson is just that. We're talking white collar money in a blue collar industry. The relationships you develop with (some of) your customers and co-workers are priceless. They give the girl who graduated from community college or the guy who spent more time bonging beer than he did studying the opportunity to work his way up to a very respectable position in a very established company. They promote almost exclusively from within and have a history of a work hard, play hard culture.

Cons

Ferguson used to be very good at dangling the carrot in front of you. You'd get your raise in May, be pissed off at that for a while, realize that bonus was only 5 months away, and figure 'what the hell,' I can put up with the long hours until October. It would be stupid not to wait for that excellent bonus coming up, right?!? October rolls around, and there's always a reason why the bonus isn't what it should have been. You never really ever get to eat the carrot, but at least they did a lot to keep morale high, keep things fun, etc. Over the past couple of years, with the economy the way it has been (especially in the construction industry), Ferguson has done what was necessary as part of a publicly traded company to increase sales and keep expenses low. Some of the strategies they employed were obviously sound business practices; others just sucked the life out of the culture and what used to make Ferguson a bareable place to work. Work hard, then get plenty of sleep, because one of your employees will be laid off tomorrow and you'll be working even harder. If you want to be able to advance slowly over a 25 year career, Ferguson is the place for you, but for those with above average intelligence and above average business skills, your hard work will be more greatly compensated with another company.

3.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Employees get to learn all the processes of the company from the ground up. Customer service is the best in the industry. They really know how to take care of their customers.

Cons

Long hours. A lot of down time that drags the day even further. Work can be grueling, especially if you start in the warehouse. Employees can be difficult to work with and there is a constant unsettling atmosphere in the workplace. This company buys out smaller companies which don't adopt the Ferguson culture. If you are hired through Ferguson you can be placed in one of their many businesses (pumbing, waterworks, HVAC,etc) and not have the experience promised during the interview or orientation.

2.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

To gain valuable experience and move on. Managements expectations are too high and unrealistic. Pay is good but def not worth it for what you give up; your life! Its all about cutting costs any way possible. Everyone is expected to do a lot more with way less,,,

Cons

No life outside of work, expected to work 10 hour days EVERYDAY. If you want to be happy, don’t work at Ferguson. The only time i am happy with this company is when i am on vacation. Trust me, you will only be happy when you are not at work. I am willing to take a substantial pay-cut to work elsewhere.

Viewing 2887 - 2889 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.