Sep 22, 2008
Ferguson reviews
3.5
58% would recommend to a friend
Kevin Murphy
71% approve of CEO
57% positive business outlook
Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).
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Reviews by job title
3K reviews
2.0
Sep 12, 2008
Recommend
CEO approval
Business Outlook
Pros
The best reasons to work for Ferguson Enterprises was the manner in which the company recruited new trainees. The information given to new hires was thorough and accurate as far as the salary break down, the packet of places to visit around the Boston area and phone numbers of contact people within your specific location. The way in which the Training Manager took time out of his day to train trainees on systems, and the overall operation of the company. The trainee also has someone that he/she feels comfortable asking questions to and a "friend" amongst the many employees. As an employee of 2 months or 20 years, there is always something to learn on a daily basis. Everyone is busy throughout the day and is never bored. After work, people are good at socializing between the ranks at a local restaurant. There are more women working for a mainly male dominant industry now that the training program visibly does not discriminate against anyone. Also the compensation is better than most for the average college graduate which is appealing to new hires.
Cons
Some of the downsides of working at Ferguson Enterprises are the perceived presented opportunities for career advancement to management. Whether you are a Management Trainee or an employee, the opportunities presented are seemingly only to those who have been in a management position previously from another location. A company that was acquired from Ferguson is much different from a Ferguson building from the start in terms of the people that are already “on the bus” and the thought process of how the company was run in the past. The management team that I had worked with had kept their distance from employees when it came to employees being informed about who is responsible for what job. A lot of work is brushed down from the top to the lowest employee on the rung. These people work long hours. The showroom was not run properly in effect that there was a disconnect between the front desk’s pressure to move clients to consultants quickly and the consultants working with their current clients as their first priority. There was no set time for lunches for these showroom consultants. There was an effort given to those who wanted to get away from their desk however, if there was a customer who came into the showroom, you must leave your lunch to take them.
2.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook
Pros
The people you work with and the customers that you deal with are the best part of the job. Let's face it selling plumbing items isn't fancy and not that fun, but it takes the people that you interact with that make the selling experience fun. The training, if followed out completely, is great. You learn more than you ever think you'd want to know about plumbing products through vendor presentations, online training and hands on training. At times you are able to see the process of how the products we sell are used, which helps in the overall understanding of what it is that you are really selling.
Cons
The number one downside to Ferguson is the long hours. Working 10 hour days is hard to get used to and really cuts into your personal time with your family and friends. Compensation is based on those hours and you are practically paid hourly which isn't something that is obvious from the beginning. This varies by branch, but don't be surprised to go into different positions and get a promotion or pay increase. I have worked in two different positions within a year have not been given a raise; kind of disappointing. I feel like the hiring process is a little over done. In a way they glorify Ferguson to be more than what it is. They need to read soon to be hires the fine print. In the fine print they will find that the days are long so the work life balance they preach isn't so balanced. They will find that career advancement and pay increases aren't easily achieved as they portray it to be and that just because you work hard and you may deserve a raise or a position, things aren't so fair (varies by branch/management).
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