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Fetch Pet Insurance

Engaged Employer

Fetch Pet Insurance reviews

4.2

81% would recommend to a friend

(222 total reviews)
avatar

Paul Guyardo

91% approve of CEO

84% positive business outlook

Fetch Pet Insurance has an employee rating of 4.2 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fetch Pet Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

222 reviews
1.0
May 1, 2016

Don't ask your employees for reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of candy for an army!

Cons

It's on it's last leg...

2.0
Mar 28, 2016

You Deserve Do Better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Don't get me wrong - the company has a GREAT product. I recommend the product to everyone. Pets are allowed in the office and parties happen frequently. Birthdays are always celebrated. Dress code is relaxed.

Cons

Salary is exceptionally low with insufficient raises. Training is completely inadequate - you will get two completely different answers from two supervisors. Empty promises of upward mobility and opportunities to advance, however, the few promotions given are given to those who brown nose the supervisors despite a lack of experience and professionalism. Supervisors have dual personalities and pressure employees to produce unrealistic results with a poor computer system. You are told your PTO (paid time off) can be used at your discretion, however, supervisors will ask you to come in even when you are seriously ill despite being fully staffed - unless you are their friend. You are also not allowed to speak quietly with co-workers - however supervisors can laugh loudly and goof off as much as they like. Toxic undercurrent due to overworked and under appreciated employees. Excellent employees leave because they understand that they deserve better. Also, be aware that HR has asked certain employees to fill out reviews to appear as though there is a positive attitude at this company. Read between the lines and take this into consideration when applying. Benefits are ok - but the company reduces the percentage that they pay for every year. You are forced to pay quite a bit out of an already meager salary. Company CEO's seem to think that the food and parties will make up for the poor pay. Can't bring significant others to company events.

avatar
Fetch Pet Insurance Response
10y
I'm sorry to hear you felt this way. I wish you'd come to speak about it and we'd had the opportunity to discuss how to grow your career within Petplan. Promotions and advancement opportunities are offered to those that exceed expectations and stand out amongst their peers. The common trait of those that have taken on greater responsibility is that they strive to excel in everything they do. I don't believe that's "brown nosing," I believe that's a characteristic of high performers. We take your feedback seriously though and will consider it as we move forward.
1.0
Feb 26, 2019

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home capabilities Direct managers do seem to actually care about employees

Cons

It’s not secret that the culture has changed after the Ashtons were unseated from their positions (on take your kid to work day, no less...Awkward!) The board brought in all new upper management from outside the company and kept them as “consultants” for over a year. The new CEO and new management is all male and none seem to be pet lovers. The shadiness of mapping long-standing policy holders into high deductible policies is unmeasurable. The majority of these people depend on us and we are letting them down. It’s unethical and icky. We are denying claims for reasons we never have before without giving the policy holders a heads up. Overall things are going downhill

Viewing 4 - 6 of 222 Reviews

Glassdoor has 234 Fetch Pet Insurance reviews submitted anonymously by Fetch Pet Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Fetch Pet Insurance is right for you.