Does Fetch pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Fetch. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Fetch?

54% of Fetch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Fetch?

Software Engineer (32) , Fraud Analyst (10) , Support Specialist (10) , Customer Support Specialist (8) , Sales (8) , Engineer (6) , Manager (6) , Customer Support (5) , Data Integrity Specialist (5) , Operations (4) , Partner Development Manager (4) , Receipt Quality Specialist (4) , Senior Fraud Analyst (4) , Senior Support Specialist (4) , Analyst (3)

What are the pros of working at Fetch according to real employee reviews?

"Benefits are great" ((in 49 reviews)); "Great People cool product that has a lot of potential" ((in 47 reviews)); "Unlimited PTO and solid benefits" ((in 32 reviews)); "Pay is good" ((in 26 reviews)); "coworkers are great" ((in 19 reviews))

What are the cons of working at Fetch according to real employee reviews?

"frequent layoffs, especially "quiet" layoffs" ((in 21 reviews)); "upper management is completely oblivious and some of the worst vultures in corporate America" ((in 9 reviews)); "Difficult communication" ((in 6 reviews)); "Average QA and terrible manager promoted to Director and now targeting people on her way" ((in 6 reviews)); "Most senior leaders are hired externally, which is good for the company to learn from these folks' experience, but not helpful for career growth." ((in 5 reviews))

What are employees saying about Fetch layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch layoffs and their outlook for job security at Fetch in 2026.

What are the top reviewed Fetch locations?

Chicago , Madison , New York , Birmingham , Boston , Los Angeles , Austin , San Francisco , Salt Lake City , Aurora , Plainfield , Phoenix , Georgetown , Cincinnati , California City , San Jose , West Hartford , Seattle , Overland Park , Warren , Philadelphia , Tampa , Atlanta , Florida City , Tarpon Springs , USAR Center , Mar-Mac

Fetch reviews

3.3

54% would recommend to a friend

(369 total reviews)

Wes Schroll

59% approve of CEO

48% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.8

Senior management

Fetch has an employee rating of 3.3 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fetch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

369 reviews

1.0

Sep 3, 2022

It's a house of cards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are pockets of really good people.

Cons

Leadership is not aligned in any way, shape, or form. There was blatant sexual harassment, HR was even aware and refused to act. Money is not wisely spent. Half of the company is led by a person that berates their people publicly and creates a toxic environment. Many are at a loss to understand why this is allowed to continue; their achievements are not so great that they excuse this behavior.

Fetch Response

3y

Hi -- thanks for leaving a review. I'm dismayed that you mention sexual harassment occurring (or having occurred) at Fetch. I'd love to follow up and learn more, as I'm not aware of any sexual harassment, past or present, at Fetch; that is something that we take gravely seriously and would act on immediately upon being made aware. I see that you're a former employee, but if you feel comfortable, please reach out to me, even anonymously, at r.olchowka@fetchrewards.com. -Rachel Olchowka, CPO.

1.0

Aug 24, 2022

Disrespect passed off as “radical candor”

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO Good leadership besides executives Company growth Comp is above average

Cons

CTO is Dunning-Kruger effect as a person Programs, projects, and teams will be called “worthless ****” because he doesn’t understand it. Remote-first culture is being forced into in-office. Teams understaffed because of exclusive hiring in areas with limited tech talent.

1.0

Jan 26, 2022

Inexperienced Leadership

Human resources team

Recommend

CEO approval

Business Outlook

Pros

Promising technology. Promising investors. Some terrible "leaders" have left the company.

Cons

-“Leadership” is inexperienced. HR operations and structure are in disarray. They have frantically move people around to position they are not qualified for. -They do not put people first. -They do not follow the values they advertise -The customer service team is run like a sweatshop. Totally micro manages employees and severely under pays them. -Tech team is toxic. Total bro culture. Expect to be yelled at and humiliated in front of others. -And “legal” is so green they don’t have a clue as to basic agreements, it’s laughable. Beware of what you sign with this company.

Viewing 31 - 33 of 369 Reviews

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It's a house of cards

Disrespect passed off as “radical candor”

Inexperienced Leadership

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