Fifth Third reviews

3.6

60% would recommend to a friend

(4,122 total reviews)

Tim Spence

67% approve of CEO

58% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

High starting salaries for bankers Good communication from HR and leadership Build great relationships with customers They value long term customers a lot Great work life balance, off work everyday by 5:15.

Cons

Promotions are 5-10 years away for most job positions, and even then you are battling it out with 50+ other extremely qualified inside potential hires. No commission structure what so ever and the bonus's based on your numbers are absolutely awful. They use that to try and get employees to work harder, however if you work extremely hard, you can expect to earn an extra $250 a year vs if you put in no effort. The bonuses also track your "primacy and retention" however they add customers to your numbers that open their accounts online and when you can't reach them and they overdraw their account and close it, it hurts your chance at the bonus.

3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, pay starts at $20 with small bonuses each quarter. The managers I have dealt with have been kind and genuinely want to help you grow within the retail banking department. I found that the team as a whole is very collaborative. Extensive training for the role.

Cons

Outbound sales calls, each banker is expected to make at least 15 outbound sales calls a day. This is in addition to having to manage time between teller line and at your desk helping customers with more complex issues (or sales). This is essentially two different jobs rolled into one so it’s easy to get overwhelmed. Management can be very secretive with changes and not let employees know about being moved to new locations until a few days before they start. Hard to move out of retail sales into other departments.

2.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Support your customer service and financial experience in your resume, good start for fresh graduate in finance. Good for who ever has a mediation will get promotion over all who deserve and get your goals done by the managers help even if don't have a degree neither experience 😉.

Cons

Poor management, high-school gang, after training you should face all retail challenges independently without any appreciation for your hard work, be ready to do more than your responsibilities, Racist and Resism if you are not white you'll face favorite games, Managers Unprofessional communication with employees, There's no bonus they making you work hard making millions for nothing at the end, They hire people with no financial experience or Zero background, Exceptions for relatives or friends to get a high support from management to get promoted over the educated and hard workers, Do Not waist your time and effort in Fifth Third bank. Not recommended.

Viewing 103 - 105 of 4,122 Reviews

Glassdoor has 4,340 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.