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      Fifth Third

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      Fifth Third reviews

      3.6

      60% would recommend to a friend

      (4,122 total reviews)

      Tim Spence

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Senior management

      Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Jan 10, 2018

      Fifth Third

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved fifth third, they always made you feel great to be an employee there.

      Cons

      You didn't move anywhere, a lot of promises to move up that never happened.

      5.0
      Dec 13, 2017

      If you are a top performer in the retail world they will adhere to your needs and wants of a promotion.

      Licensed personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper level management is fantastic and engaging. CEO cares about the community and client satisfaction. I believe Fifth Third is heading in the right direction.

      Cons

      Some branch managers make you wonder why and how they are branch managers. I guess that’s what you get when you have a large collection of them, some are great, others are not.

      2.0
      Nov 9, 2017

      Not something you would want to get involved with/ Call Center

      Customer service specialist/call center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts for zoos, movies, Reds games and free parking( when they don't close down a whole floor for nothing)..Made great friends while there. Learned many things to do on my call after call..Your hours is always changed.. Many nights, weekends, and holidays you have to work..You are always trained to wear many hats but paid for none..We all got a $2.00 an hr raise and we were lead to believe it was because we did a great job for the company. Found out $2.00 was across the board. So felt like we all was lied to. No morale and high turnover. In my 2 yrs I have never been made to feel welcomed. Made to feel like I was never good enough..When they had activities for the employees, you had to go on your 15 minute break and things was done in a hurry and done only half way..All my friends quit and or got termed. No layoffs with 5/3. Either you're fired or you quit.

      Cons

      Not enough pay for what you are required to do..Very low morale and high turnover..Too any long hours and short pay.

      Viewing 130 - 132 of 4,122 Reviews
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      ReviewsFifth Third reviews

      Glassdoor has 4,340 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.