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Firestone Complete Auto Care

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent wages compared to other companies around. You work with some really amazing people and in Utah where I was that was a lot. Because people only last about a year before they realize this isn't worth it. The company at a higher level and it different fields (not the retail service stores) seem like way better positions to work in.

Cons

You are constantly told you are the worst store in the nation. Even when you improve over last years they still think you should be better. They force their agendas down your throat and its always changing. I called it the flavor of the month. I worked for the company for several years and I went through dozens of managers and as a manager its expected for you to work 45-80 hours a week but as an hourly they won't let you get over 40 hours in Utah because they want to maximize their profits. But they will still continue to expect the same things from you. Which is a LOT! Imagine being the buisness owner of a automotive repair shop. You do all the paperwork, payroll, hiring firing, customer service, sales, vendor statements , etc. But you get none of the benefits. And if you promote you go salary and end up working more hours...for no extra pay and yet you get all the brunt force of upper management. The only way I would recommend this company is if you are just starting out and need experience, free training and you need to beef up your resume.

1.0
Dec 29, 2017

Service advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to run tires all day when you are supposed to be selling service to support your family. I would have just drove for uber at least I would have got paid better!!!! RUN unless you are good with being treated like garbage!!!

Cons

They advertise manager in training which is a joke. Please don't fall for it. They tell you that you will make great bonuses which is a lie. If you are making over 35k per year stay where you are they.

2.0
Oct 16, 2017

B Level Tech.

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Decent pay. Plenty of stuff to learn. If you dont like a manager then just wait... they change like Texas weather.

Cons

Looonnnggg hours. No time with family if you plan on being able to pay bills every week. The pay as a tech is honestly not worth the amount of stress and frustration you go thru everyday. The company has raised its labor hourly rate twice in the 3 years I've been here and not a single person has seen a bump in pay except the CEO I'm sure.

Viewing 13 - 15 of 1,731 Reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.