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Firestone Complete Auto Care

Part of Bridgestone Americas

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.5

Senior management

2.2

Work/Life balance

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
1.0
Apr 21, 2013

Long hours very low pay

Technician
Recommend
CEO approval
Business Outlook

Pros

It's a job. Not a good one, but a job.

Cons

You are expected to give you life to Firestone. Changing oil and tires is more important then your home life. Hours are too long. No weekends. Must work Sundays and nights. It is always getting worse never better. I would not be surprised if they go 24/7 no holidays or time off. Flat rate is lower than normal book time for things like brake work and tires. Their explanation is "its what we do" Take a hit for the team. They always mention teamwork, only problem is I don't have any team helping me make flag hours. They will use you up until your body has no more to give and than want more.

5.0
Mar 26, 2013

Best company I ever worked for!

Service manager
Recommend
CEO approval
Business Outlook

Pros

Rapid advancement opportunities, fantastic base pay, HUGE bonuses (if you are good at your job), willing to take hiring chances for management trainees. Many people consider themselves "lifers". Must be career oriented to work in this company.... not a job to be taken lightly.

Cons

long hours are expected. Rarely get out of work when scheduled. Tough (not impossible) to strike a good work life balance. These issues are, to some extent, the nature of retail management. Must have a good relationship with district manager to have any chance of success

2.0
Mar 20, 2013

Glass ceiling for LGBT employees

Ase certified automotive technician
Recommend
CEO approval
Business Outlook

Pros

The company puts on a cohesive effort in its marketing . They pay for ase testing sometimes. The coworkers In The shop are great to work with

Cons

If you are found out to be a gay employee they will attempt to starve you of good paying work and spread rumors about you. I have 6 ase certifications and have been stuck to oil change duty for 6mnths. If you know anything about the industry it's nearly impossible to make a living on oil changes. It was a good place to work until a coworker saw me at a gay bar and told management about it.

Viewing 1648 - 1650 of 1,731 Reviews
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ReviewsFirestone Complete Auto Care reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.