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Firestone Complete Auto Care

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Aug 1, 2012

FlatRape

Recommend
CEO approval
Business Outlook

Pros

You will learn more working here than you will at school. Some days are a breeze. Some days are hell. You never know what's going to happen until you punch in.

Cons

Long hours, favortism, unsafe working environment, unorganized. Flat "rape" pay. The standards that they have in the books for some of the work you do daily is ridiculous. 30 minutes to mount, balance, and torque down four tires? Cmon dude.

1.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

This company is still experiencing high turnover even in the down economy it is pretty easy to get a job if you are willing to wait out the 3 week long screening process. Lots of overtime.

Cons

Zero work life balance, you will be working alone open to close with no brakes or lunch despite what your state labor laws require. You will be asked to do things well above your own job description. You will be threatened with your job if you do not get at least 1 customer to sign up for a credit card per day, even if you consistently get more that the store manager. The company CLAIMS to compensate employees for milage if they have to drive their personal vehicle for company business but only 1 of my 5 managers would sign off on the paperwork and send it into district, you are not trusted with personally sending in your own expense reports. Open seven days a week. Some store managers are Incompetent, I had one that never even done an oil change before. I guess thats the kind of people you get when you salary your managers 48,000 a year and expect them to work 60 or 70 hours a week. Most of the good managers have left the company, the few that are left have been grandfathered in on the company pension plan and are just waiting it out for retirement. The company has since stopped offering a pension plan. Managers will improperly enter expenses in the computer in order to make the monthly numbers look better. Most of the customers you work with are coming to the store for the best prices. I would get constant comments from the few loyal customers about the high turnover in the company. I even had one say "I talk to someone different every time I come in" The company does not do any TV advertising.

2.0
Jun 22, 2012

Undercover Boss

Recommend
CEO approval
Business Outlook

Pros

Good pay and good workers.

Cons

Long hours, working long days and not much family time.

Viewing 1672 - 1674 of 1,731 Reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.