Does Firestone Complete Auto Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Firestone Complete Auto Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Firestone Complete Auto Care. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Firestone Complete Auto Care?

39% of Firestone Complete Auto Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firestone Complete Auto Care 2.2 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Firestone Complete Auto Care?

Store Manager (199) , Service Manager (161) , Technician (99) , Manager of Tire Sales (90) , Sales Associate (78) , Automotive Technician (68) , Maintenance Technician (47) , Lead Technician (40) , Sales and Service Specialist (38) , C Tech (32) , Manager (32) , ASE Certified Automotive Technician (31) , General Service Technician (30) , Mechanic (23) , Auto Technician (22)

What are the pros of working at Firestone Complete Auto Care according to real employee reviews?

"Pay is good but will come with a heavy number of hours at usually 50+ And fast paced environment." ((in 171 reviews)); "Good benefits and you have the ability to shift to different stores depending on needs and travel distance" ((in 170 reviews)); "great people and customer interaction" ((in 62 reviews)); "Good training and work experience." ((in 36 reviews)); "Good Money and Food !" ((in 30 reviews))

What are the cons of working at Firestone Complete Auto Care according to real employee reviews?

"Long hours and the store is open 7 days a week and about 360 days a years gets tiring." ((in 154 reviews)); "There is no work life balance and your superiors would rather you work by yourself all day than get you any help." ((in 90 reviews)); "Poor management from store level to corporate" ((in 86 reviews)); "Bad manager not supportive to staff" ((in 53 reviews)); "Long hours are expected." ((in 43 reviews))

What are the top reviewed Firestone Complete Auto Care locations?

Houston , Chicago , Charlotte , Austin , Dallas , Seattle , Orlando , Denver , San Antonio , San Diego , Portland , Nashville , Columbia , Atlanta , Phoenix , Baltimore , Saint Louis , Minneapolis , Los Angeles , Pittsburgh , Indianapolis , Cincinnati , Las Vegas , Tampa , Milwaukee , Memphis , Columbus , Colorado Springs , Virginia Beach , New York

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Aug 4, 2010

Ok job if you like the automotive industry

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Good benefits -Gain knowledge of how to diagnose auto problems

Cons

-no time off for first year. Can only get up to 3 weeks off after 5 years, 4 weeks after 10 years. -technicians treat you like crap -you work at least 48hrs a week usually closer to 55-60

3.0

Jun 25, 2010

Could be much better..

Manager of tire sales

Recommend

CEO approval

Business Outlook

Pros

decent pay/benefits advancement opportunities plenty of overtime available good training

Cons

-constantly being reamed on a daily (often several times daily- 10am, 2pm, 4pm-not exaggerating) by district management and store management about sales numbers. -Micromanaging to the nth degree -overall lack of respect by district staff -lack of professionalism by many technicians/associates -only concerned w/ customers (as long as it affects bottom line of course) and none for employees; expected to cater to ridiculous customer demands at expense of personal bonus, not even pretending to hear employee's side of story regarding customer complaints -constant overriding of store mngmt. decisions by district staff

3.0

Jun 24, 2010

Good for the hardworking / Independent

Technician

Recommend

CEO approval

Business Outlook

Pros

Flexibility to make as much as you can, by working harder.

Cons

Management turnover is very high.

Viewing 1720 - 1722 of 1,731 Reviews

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Jobs at Firestone Complete Auto Care

Automotive Maintenance Technician

Automotive Maintenance Tech