Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Work from home , flexible shifts" ((in 74 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Work life balance is good" ((in 37 reviews)); "Good benefits and vacation time" ((in 35 reviews)); "Good work environment to work" ((in 17 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 72 reviews)); "Low pay that is packaged" ((in 44 reviews)); "Low salary and nothing else" ((in 36 reviews)); "There is literally no training except a few online courses." ((in 24 reviews)); "Lots of leadership leaving" ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

2.0

May 21, 2015

Low salary as compared across industry

Account manager

Recommend

CEO approval

Business Outlook

Pros

Health benefits, tuition reimbursement, career opportunities within various departments. Seems more lateral moves than upward mobility opportunity.

Cons

Lower than average industry salary, culture seems to be constantly at the cusp of change, but doesn't quite get there. Business units silo-ed; TAX and Background Screening

First Advantage Response

11y

Thanks for your review. We believe in our vision, and with employees like you, we can continue to transform the industry. We also encourage our employees to reach out to their HR partner or manager to provide any constructive ways to improve. Together we can make a difference! Many thanks!

4.0

May 18, 2015

Verifications

Team lead

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, great benefits packaga

Cons

They are moving many jobs offshore

First Advantage Response

11y

Thanks for your review and balanced feedback!

1.0

May 12, 2015

CRRG

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work scheduling for contractors and employees

Cons

no room for moving up in the company, terrible management, mass layoffs, under paid for the amount of work

Viewing 961 - 963 of 1,108 Reviews

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Jobs at First Advantage

Customer Success Partner- Retails, Hospitality & Entertainment

Customer Success Partner

Assistant Manager Concierge

Associate Customer Experience Specialist

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Low salary as compared across industry

Verifications

CRRG

Top companies for "Compensation and Benefits" near you

Jobs at First Advantage