Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Work from home , flexible shifts" ((in 74 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Work life balance is good" ((in 37 reviews)); "Good benefits and vacation time" ((in 35 reviews)); "Good work environment to work" ((in 17 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 72 reviews)); "Low pay that is packaged" ((in 44 reviews)); "Low salary and nothing else" ((in 36 reviews)); "There is literally no training except a few online courses." ((in 24 reviews)); "Lots of leadership leaving" ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 6, 2015

Not that good

Verification researcher

Recommend

CEO approval

Business Outlook

Pros

- great team - great people - good for cv but overall, the team made it worthwhile. It is not the company that made it so that your day went on.

Cons

- work load - lack of time management - lack of leadership - lack of communication and if done, it is minus for the small employee - most of us earn less than 1k/ month - no career growth

2.0

May 5, 2015

Challanging yet Rewarding...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Largest BI Company in the World; carries a strong brand name; challanges provide strong develpment and experience opportunities.

Cons

Company functions like a typical company reporting to a PE Firm.

First Advantage Response

11y

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

5.0

Apr 10, 2015

Client Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The flexibility in scheduling and allowing work from home helps keep a great work/life balance

Cons

Nothing negative to say about the company

First Advantage Response

11y

Thanks for your feedback! Very happy that you have a great outlook for your position within the company!

Viewing 964 - 966 of 1,108 Reviews

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Jobs at First Advantage

Customer Success Partner- Retails, Hospitality & Entertainment

Customer Success Partner

Assistant Manager Concierge

Vice President, Global Customer Care