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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      43% would recommend to a friend

      (1,108 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      1K reviews
      5.0
      Dec 18, 2014

      Just great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a relatively young dynamic company going through SIGNIFICANT change with huge pressure on people to perform.

      Cons

      It's very challenging for those that don't like change.

      avatar
      First Advantage Response
      11y
      Thank you for your insightful input! We value you and your balanced input. Many thanks!
      2.0
      Dec 12, 2014

      Just a job not a career - Look elsewhere

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are costly but include Medical, Dental, Vision, 401K, PTO, paid holidays Free meals are always provided (PS this does not substitute for a raise)

      Cons

      Company's main goal is about making a profit to benefit the company and upper management, they don’t care about the employees, this merge is a disaster and the company continues to lose great workers for various reasons. Work-from-home is not allowed in our specific department and management has no valid reason why even though most other departments are doing it consistently. There is no room for advancement and employees may or may not get a raise at end of year after reviews are graded. Turnover is constant for both newly hired and long term employees, and there are no incentives. Employees are required to complete unreachable goals, morale is down and dropping, and since the merger with the office located in India business has slowed to a crawl leaving most employees wondering if their job is at risk since other departments were phased out and employees were laid off and/or fired with very little notice.

      1.0
      Dec 6, 2014

      Chaotic Company

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Operation Associates perform outbound calls or emails. The job is not boring and interesting because it requires problem solving and communication skills. Most supportive and responsive CMT is HSBC team.

      Cons

      Lack of motivation and appreciation

      Viewing 985 - 987 of 1,108 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.