Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible environment, Work from home" ((in 71 reviews)); "The people were great and it was interesting" ((in 52 reviews)); "Benefits were good." ((in 40 reviews)); "Good culture and company values" ((in 32 reviews)); "good work environment for the employees" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews)); "The supervisor has no training skills or professionalism." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 29, 2014

Experience was not so good nor that bad

Associate - operations

Recommend

CEO approval

Business Outlook

Pros

Great environment ..job location is good…colleagues are really good..just be yourself you can survive years over here..best place for girls..finally a great decision from management for girls that they should leave office at sharp 09 PM.

Cons

Many to be disclosed : 1. Worst Management 2. Non supportive managers 3. cafe average

2.0

Aug 28, 2014

Company that deserves no tax breaks because they keep taking jobs away from the USA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I work with, good benefit package.

Cons

The most stressful job I have ever had ! In a big hurry to get jobs to India, and have eliminated many USA jobs, causing a great concern to the current customers. Not being honest to customers or employees. Feel like they are just leading us on, do not want us to feel a part of the organization, or that we have something to share.

1.0

Aug 20, 2014

Awful

Account setup

Recommend

CEO approval

Business Outlook

Pros

Good PTO, Good Benefits, Work from home

Cons

Terrible salaries, no room for growth(even if promised), doesn't take care of employees, no training, no communication from management.

Viewing 1003 - 1005 of 1,108 Reviews

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Jobs at First Advantage

Customer Success Partner- Retails, Hospitality & Entertainment

Customer Success Partner

Assistant Manager Concierge

Vice President, Global Customer Care