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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      43% would recommend to a friend

      (1,108 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      1K reviews
      1.0
      Aug 5, 2014

      Typical private equity greed driven company.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will be out of business soon.

      Cons

      Horrible company. Losing customers left and right. Customer service hold times are in excess of 45 minutes +. No support from management and crumbling infrastructure. Low pay, high stress and no market share. They tell customers they are the leader in the industry but nothing that the competition doesn't offer. Broken internal processes that take 3xs longer to do anything compared to competitors. Worst corporate culture I've ever experienced. Don't work for them, don't do business with them.

      2.0
      Aug 4, 2014

      You get what you pay for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many loyal employees that dedicated and hard workers. Very fair PTO plus. Most mangers genuinely care for their employees.

      Cons

      Lack of office culture. Most mangers are remote and not in present office. No room for growth. Very big into outsourcing work overseas. A lot of false promises. No formal training for any positions.

      3.0
      Aug 2, 2014

      Boring

      Senior quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing I can think of

      Cons

      Low pay grade, culture is bad

      Viewing 1006 - 1008 of 1,108 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.