Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 13, 2026

Good coworkers and work-life balance, but very corporate challenges

Seo manager

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, very good work life balance

Cons

Very corporate, hard to get anything done, a lot of work being handed off from the top

First Advantage Response

1mo

Thanks for sharing your feedback. We're glad to hear that you enjoyed your coworkers and the work/life balance in your role. Those are areas we value and work to support. We also appreciate the candid comments about our processes. As we grow, we recognize that layers of structure and top-down handoffs can sometimes slow decision-making and make it harder to move work forward efficiently. Feedback like this helps us identify where we need to improve, and we’re committed to making changes that support both productivity and employee experience. Thank you again, and all the best in the next step of your career journey!

2.0

May 8, 2026

Stable remote work, but low pay and no growth

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

stable remote ability to work in the office if you want

Cons

no development low salary sapience app that oversees your activity

First Advantage Response

1mo

Thank you for sharing your feedback. We’re glad to hear you value the flexibility of working remotely and the option to collaborate in the office. We also appreciate your perspective on development opportunities, compensation, and the use of tools like Sapience. We’re committed to continuously improving the employee experience and ensuring our tools and processes support our teams effectively. Thank you for taking the time to share your insights.

3.0

Apr 20, 2026

A great side job

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home , flexible shifts

Cons

Under valued salary, no job security

First Advantage Response

2mo

Thank you for sharing your feedback. We’re glad that you value the flexibility of working from home and flexible shifts. We also appreciate your perspective on compensation and job security, and we continue to review these areas as part of our ongoing efforts to support and retain our employees. Thank you for taking the time to share your experience.

Viewing 13 - 15 of 1,108 Reviews

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Jobs at First Advantage

Associate Customer Experience Specialist

Associate Customer Experience Specialist

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Customer Success Partner

Customer Success Partner- Retails, Hospitality & Entertainment